Ibet game Terms and Conditions – Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and ibet game ("Platform", "kami"). By registering an account, accessing, or using any services on ibet game, you agree to comply with and be bound by all provisions stated in this document. If you do not agree with any part of these terms, please cease using the platform immediately.

1 Acceptance of Terms of Use

By accessing the website or app of ibet game, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, together with the Privacy Policy and any other policies published on this platform from time to time.

These Terms take effect as soon as you complete the registration process or begin using any platform service, whichever comes first. Continued use of the platform after any amendment to these Terms constitutes acceptance of the amended Terms.

2 Membership Eligibility

To be eligible for membership ibet game, you must meet all of the following requirements at all times:

• Be at least 18 years old on the date of registration and throughout your use of the platform.
• Is an individual with full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any country that prohibits the use of online gaming platforms of this nature.
• Is not currently on a self-exclusion list submitted to this platform.
• Does not have an account that has previously been closed or suspended by ibet game due to a breach of terms.

3 Registration & Account Management

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) account only at ibet game. Ownership of more than one account by the same individual — whether using a different name, address, phone number, or device — is a serious violation that may result in the suspension or closure of all associated accounts.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, identification card number, email address, phone number, and banking details.

3.3 Identity Verification (KYC)

To comply with regulatory and anti-money laundering requirements, ibet game reserves the right to request identity verification documents (KYC) at any time. Required documents may include a copy of your MyKad, recent bank statement, or proof of address. Failure to complete the KYC process may result in withdrawal delays.

4 Deposits & Withdrawals

4.1 Deposit Methods

ibet game accepts deposits via a variety of payment methods available in Malaysia, including online bank transfers (FPX), e-wallets, and other approved payment methods. All deposits are processed securely using top-tier encryption technology.

4.2 Withdrawal Requirements

• Withdrawals can only be made to a bank account registered in the same member's name.
• The account must have successfully completed identity verification (KYC) before the first withdrawal is processed.
• The minimum withdrawal amount is as specified in your account dashboard.
• Any bonus or promotional credit is subject to wagering requirements before a withdrawal is permitted.

4.3 Processing Timeframe

Approved withdrawal requests are typically processed within 24 business hours. Some requests may take longer subject to periodic internal compliance reviews.

5 Bonuses, Promotions & VIP Programme

5.1 General Bonus Terms

All bonuses and promotions offered by ibet game subject to the wagering requirement clearly stated in the specific terms of each offer. Members must fulfil this wagering requirement before wins derived from bonuses can be withdrawn.

5.2 Fair Use of Bonuses

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms.
• Abuse of the bonus system — including the use of multiple accounts to claim the same bonus — is strictly prohibited.
• Ibet game reserves the right to void bonuses and associated wins if bonus abuse or fraud is suspected.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.

5.3 VIP Membership Programme

VIP Program ibet game offers exclusive benefits to loyal members based on their activity and loyalty level. Eligibility criteria, benefits, and limits for each VIP tier are subject to change at the platform's sole discretion.

6 Game Rules

All games on ibet game — including Slots, Bingo, Fish Shooting, and Sports Betting — are operated using a Random Number Generator (RNG) system that has been audited and certified to ensure fairness in every round.

• The outcome of all games is final once confirmed by the platform's system.
• Any technical disruption during gameplay will be resolved in accordance with our fair internal dispute resolution policy.
• The use of unauthorised automated software, bots, or assisted tools in gameplay is a serious violation.
• Wins obtained through unauthorised means or exploitation of system bugs will not be processed.

7 Accepted Member Conduct

Members are required to maintain proper and responsible conduct at all times. The following actions are strictly prohibited on the platform ibet game:

• Using abusive, threatening, or harassing language in any platform communication channel.
• Attempting to hack, breach, or interfere with the platform's security systems.
• Spreading false or misleading information about the platform to other users.
• Colluding with other players to manipulate game outcomes.
• Using another person's personal information without their consent.

Violation of any of the above rules may result in immediate account suspension or closure without prior notice.

8 Privacy & Data Protection

The collection, use, and storage of your personal data is governed by Privacy Policy which forms part of this agreement. By using the platform, you consent to the data processing practices described in that Privacy Policy.

ibet game will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or the relevant authorities.

9 Platform Liability Limits

ibet game shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to:

• Service disruptions due to system maintenance or circumstances beyond our control.
• Losses arising from internet connection failures or user device issues.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Changes in laws or regulations affecting the availability of services.

Under no circumstances shall the maximum liability of ibet game to any member shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

10 Account Suspension & Closure

10.1 Voluntary Closure

You may request account closure at any time by contacting our customer support team. Prior to closure, all pending wagering requirements must be fulfilled and any eligible balance withdrawals will be processed according to standard procedures.

10.2 Closure by the Platform

ibet game reserves the right to suspend or close any account without prior notice in the event of a breach of these Terms and Conditions, suspected fraud, or instructions from the relevant authorities.

11 Amendment of Terms and Conditions

ibet game reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform's website.

We will endeavour to notify members of significant amendments via in-platform notices or email. However, it remains your responsibility to review this page periodically. Continued use of the platform after any amendments are published will be deemed acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team, available 24 hours a day, 7 days a week:

• Support Email: [email protected]
• Live Chat: Available directly within the platform after login
• Response Time: Typically within 2 hours for email inquiries

For inquiries regarding Responsible Gaming or self-exclusion, please visit our dedicated page or contact the support team directly.